Category Archives: Service
How Do I Clear Up my Pool Water?
Posted on by Jen“Oh, no…. Really?” That’s almost always the thought that runs through my head when I see a pool looking a little hazy…or downright cloudy. Instantly I’m grabbing all of my testing supplies and checking to see what the problem could be. First thought: How’s my filter system? Is there plenty of water flow? When didContinue reading »
We’re the Best Pool Company in Des Moines, Iowa.
Posted on by JenWe are the best pool company in Des Moines, Iowa. Aw, heck, we’ll go so far as to say all of Central Iowa. Big claim? Sure, but let me tell you why we think so, by listing: Top 5 Things to Know about YOUR Pool Company! 1. We are Licensed & Insured. Why is thisContinue reading »
How, Why, and When to Clean your Pool Filter
Posted on by JenYour filter system is the heart and soul of your pool. When it’s working well, it’s much easier to have the beautiful clean, clear, and safe pool water that we all desire. When your filter is dirty, you may find yourself constantly battling to keep the water balanced, adding many extra chemicals, and fighting cloudyContinue reading »
How Do I Open my Swimming Pool?
Posted on by JenWe’ve had an AMAZING start to spring here in Iowa, and it has many of us thinking about opening our pools! In fact, we opened our pools at the store a few days ago–it was so nice to get to work on them in the warm sunshine! Some of you are new pool owners, someContinue reading »
When Should I Open my Swimming Pool?
Posted on by JenIt’s getting to be that time of year when people start wondering about opening their pool. Whether you have an above ground pool or an inground pool, it’s an important thing to consider! Living in Iowa like many of us do, it can be a tricky question! Earlier is always better if you want toContinue reading »
Help! Watchdog error on Sundance Spa —- Four Dashes
Posted on by JenYou went out to your Sundance Spa and you see that it’s not working and the display panel shows “—-”. This is the Watchdog error. What’s that mean? What do you do now? I’ve got some answers! Most of the time, you ARE going to need to call a technician. BEFORE you do that, though,Continue reading »
4 BIG Problems with Sundance Spas
Posted on by Jen4 BIG Problems with Sundance Spas I share my office with Eric, who is our technical lead. All day long, he’s on his speaker phone, talking to our technicians out in the field, making orders for parts, and talking with customers about what repairs are needed for their hot tubs or pools. We get TONSContinue reading »
What is this FLO error on my Sundance Spa?
Posted on by JenWhat is this FLO error on my Sundance Spa? I hope everyone enjoyed the holidays! We’re enjoying shorter hours in the store this week to help celebrate, but I’m finding more and more time to write! Today’s subject: FLO error. Our technical team gets quite a few calls through the year on this. “My displayContinue reading »
How to Install an Above Ground Pool
Posted on by JenHello! I’m Jen, and as many of you know, I am one of the newest workers at Central Iowa Pool this year. I’ve had a great time with this amazing group of people, who have all worked really hard to pass their knowledge to me! Mario has taught me a countless amount about Sundance Spas,Continue reading »
How do I winterize my pool in Iowa?
Posted on by JenIt’s that time of year! The kids are back in school, the days are getting cooler, the leaves are starting to turn golden….and you’re getting ready to close your pool! We get a lot of calls and emails with people asking for help closing their pool, and for a good reason! A pool closedContinue reading »