Client Reviews
A Word From Our Customers in Ankeny, Urbandale & Des Moines
From 472 reviews
We are in Underwood iowa, we just got our new Hot Tub delivered a couple weeks ago. This company was very thorough explaining everything, and were very patient and helpful everytime I called with a question.
Would highly reccommed! If I …
Thank you so much for your kind words! We truly appreciate your business and will always be there to answer any question you may have!
After 20 years they still have great service and stand behind their product! I bought a Sundance Altamar spa around 2003. We recently had issues with a pump going bad and a temperature sensor. They could still get parts for it. They had…
Thanks for the kind words Jason. Hopefully no more issues and you can enjoy the Spa!
Katelin was amazing she tested the water for no charge that i brought in for our temporary indoor pool and didn’t try to over sell items not needed. Definitely would recommend them and will be using them for any of mine and my company’s …
The first time I went in there with my Wells Fargo outdoors solution card no one knew what to do about it. This last time everyone was so helpful and they knew how to work the outdoor solution card. They even helped me take my items I …
We bought a hot tub (spa) from this business in the summer of 2020. The sale and installation was smooth and efficient. Since then, I've purchased chemicals and supplies from them. I appreciate that I can bring them water samples to be …
The staff at Central Iowa Pool helped were very helpful regarding the issue I am having with my pool. They answered all my questions and guided me to the right products that I needed to solve my pool issues. I highly recommend them for all…
A young gentleman (with a JD hat) was SO incredibly helpful! I randomly looked up your pool store while in DSM because I desperately needed help with our new saltwater pool and clearing the cloudiness. I am so appreciative and wish I had …
I am so impressed by this company. I wish I’d found them sooner and now that I have, I don’t see why anyone would shop elsewhere. They tested my spa water, gave me step by step exactly what chemicals to add, only sold me what I had run out …
The absolute BEST pool place around, we will never go anywhere else for our pool needs. The entire team is great, very kind, and honest people. Everyone there seems very knowledgable with pools — which is always a plus! Shout out to Mario …
I got top notch customer service! The gal that helped me was amazing! She was kind, knowledgeable and helped me find the best solution to getting all the leaves outta my above ground pool! I’ll definitely be returning when I need more …
I have used other pool companies but none even come close to Central Iowa Pool & Spa!! Their customer service is outstanding each and every time I go in, are able to answer any of my pool questions and have ALWAYS solved any concerns! I …
Thank you so much Kim for your kind words! We wouldn’t be able to do this without amazing customers like you:)
Central Iowa Pool and Spa has always been great to me. The staff is very knowledgeable and they help me take care of my pool as if it was their own. I don’t have a ton of free time. That makes me so grateful to them for helping make pool …
You guys rock your crew was great thanks!
Very speedy and cheerful assistance thank you.
Mario and his crew provided the highest level of customer service! From the beginning they help develop our ideal outdoor space. They continue to provide the same service after our pool was done. I would highly recommend them to anyone …
We bought a new house with a pool and it was a mess! We removed the cover and the water looked like coffee. A friend recommended Central Iowa Pool & Spa and they helped me get the pool crystal clear.
Every person I worked with took the …
We had to purchase a replacement hot tub cover. We did this a couple months ago however we still haven’t gotten our new one but that is at no fault of the stores. It Hass to be made and shipped from out of state. Central Iowa pool and spa …
Hands down the best place in Iowa for all your pool and spa needs. Kate is absolutely amazing and takes her time explaining the process and needs of a pool. We had a very tough opening this year and she spent alot of time helping me get it …
The fellas that showed up did a great job, thank you!
Staff is all very helpfull as well as informative to all questions we may have about the care of our pool.They have lots of pool toys- cleaners for the pool- even safety glasses to wear in the pool. The business is very clean all the time …
Central Iowa Pool & Spa takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our testimonials to see what some of our clients have said about their experience with Central Iowa Pool & Spa
“They have awesome customer staff and Mario and his guys always get the job done!”
Sophie
“This place is excellent! I have an early and late work schedule so I had Mario and Kate help me over the phone and I sent someone to pickup all my stuff. Everything worked and was correct. Their knowledge was incredible helpful. Not to mention they decided to teach me how to maintain my hot tub on my own, instead of suggesting to have them come out and do it for a fee. Excellent customer service. I will now be doing ALL of my business with them. Thank you”
Dustin K.
“They have a great customer service. They installed a pump for me promptly in the past and also follow up quickly on the same day when I thought I had issues with the pump. They took care of everything and very professional. Highly recommended”
Na Na
“Mario and his staff are the best around hands down! They have what you need for spa and pool needs and make having a pool or spa as easy as it can be!!”
Jeramy M.
“Mario and his staff are the best. They are all extremely knowledgeable and very patient with new pool and spa owners.”
Todd W.
“The nicest technicians, fabulous service, installation and always timely.”
Kelli C.
“Thank you Central Iowa Pool and Spa for being a part of Ava's Wish. Amazing staff! Always in our hearts ❤️”
Ava's J.
“Been going there for 15 years. The whole staff is fabulous.”
Cathy P.
“Its a good place, love it. Also a good place to work for!!!”
Samsam B.
“I have been doing business with Central Iowa Pool since 2005. I would never go any other place for my spas and/or my spa chemicals and accessories. I have always received "top-notched" service and response. We received great service from John when he owned the company and now with Mario. I think you all are awesome!”