Client Reviews






From 587 reviews
samuel toluwalase





samuel toluwalase

Great place to go and they will help you nicely.

via Google

Terry Meyer





Terry Meyer

Great product selection and quality for fair prices. Always great service, knowledgeable and professional. Easy access location.

via Google

Christi Gray





Christi Gray

Always great service

via Google

nick lande





nick lande

All the staff are knowledgeable, kind, and caring. Hands down best pool place.

Response from
business owner

Thanks Nick! We appreciate your business!

via Google

Kelly Warthan





Kelly Warthan

Very helpful and nice staff, always!

Response from
business owner

Thanks Kelly! Thanks for making the drive to see us!

via Google

Jaime Hernandez





Jaime Hernandez

They even carried it out to my car, thank you guys great service, good atmosphere.

Response from
business owner

Thank you Jaime!

via Google

steve ste





steve ste

Went there looking for a replacement pool pump. Employee was very knowledgeable and helped me greatly! Good company to deal with

Response from
business owner

Thanks for the review Steve, we appreciate your business!

via Google

Alan Davis





Alan Davis

All the workers are very knowledgeable!

They explained everything question I asked. I will definitely go back to them!

Response from
business owner

Thank you Alan, we appreciate it!

via Google

Kristen Prendergast





Kristen Prendergast

Central Iowa pool and spa is amazing! Kate is phenomenal to work with!

Response from
business owner

Thank you Kristen! Happy Floating!

via Google

Joe Raymond





Joe Raymond

Always great service! Some of the best pool knowledge in the state is shared there!⭐️⭐️⭐️⭐️⭐️

Response from
business owner

Thanks for the 5 stars Joseph!

via Google

merle hicks





merle hicks

Always pleasant and knowledgeable.

via Google

Holly Sagar





Holly Sagar

Absolutely the best pool and spa shop around! Very helpful and knowledgeable. They know exactly what you need. My pool is in the best shape since I started using CIP&S. Shout out to April, she knows her stuff. Thank you!!

via Google

Jimmi Gustafson





Jimmi Gustafson

Excellent service as always! Staff is ver knowledgeable and accommodating.

via Google

Ned Schlegel





Ned Schlegel

They have everything you could want or need and the staff is very helpful

via Google

sam walker





sam walker

Dan and crew are always prompt and knowledgeable! Pool management is much simpler with this team on deck!

via Google

Pritesh Patel





Pritesh Patel

Had a great experience from start to finish. Team is knowledgeable and went above and beyond helping us with an issue after delivery. Highly recommend.

via Google

Steph E





Steph E

Very helpful and knowledgeable

Response from
business owner

Thank you for the review Steph! We appreciate it!

via Google

Jaci Wright





Jaci Wright

Jesus did a great job opening my pool. I appreciate his communication with me on any issues and keeping me informed.

Response from
business owner

Thanks Jaci! Jesus is a hard worker and we are lucky to have him

via Google

Troy Downs





Troy Downs

Mario was very helpful at answering all questions and getting us the products we needed.

Response from
business owner

Thanks Troy! We appreciate your business!

via Google

Derek Whittington





Derek Whittington

Very helpful, amazing service

Response from
business owner

Thank you for the review Ashlee!

via Google

Terry Adams





Terry Adams

My go to place for all my pool & spa needs. This is the best pool supply store in town. Their staff is super knowledgeable and friendly. Today, I described our issue with the pool pump to Kate and she diagnosed it right away. Kate is …

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Response from
business owner

Thanks Terry!

via Google

Ryan Hall





Ryan Hall

CIPS is the only pool store I go to. I bought our pool there in 2021 and have had nothing but great service. Everyone there is very knowledgeable and are willing to answer any questions you may have. Huge shoutout to Kate. She knows …

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Response from
business owner

Thanks Ryan! We appreciate you making the trip to get to us!

via Google

Lisa Miller





Lisa Miller

Everyone there is always SO nice and helpful! I will never use anyone else’s!

Response from
business owner

Thanks for the review Lisa! We appreciate it!

via Google

jonathon patterson





jonathon patterson

You guys are phenomenal! B YOU ROCK!! Helpful and very knowledgeable!! Made it super simple for me to understand and take care of my hot tub! Thank you!!

Response from
business owner

Thanks Jonathon! We hope you are enjoying your hot tub!

via Google

B A





B A

Great service after the sale. Dan got the part here quickly and Jesus is an efficient tech. I didn't drain mine properly last fall but they took care of it, my mistake. Would have been best to let the professionals do that. I'm very happy …

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Response from
business owner

Thanks so much for the review!

via Google

Matt Renken





Matt Renken

I got a tote for buying chemicals!

Response from
business owner

Enjoy the tote! Happy Pool Season!

via Google

Christian Murray





Christian Murray

Dan & his service team were able to diagnose my spa issue via e-mail & the phone. Arrived same week, made repairs, had all tools and parts necessary completing in one visit.

The Central Iowa Pool team from chemicals to service is second …

read more

Response from
business owner

They you for your kind words! We appreciate your business!

via Google

Jeanie Murphy





Jeanie Murphy

Central Iowa Pool and supply makes it very easy to keep my pool in tiptop shape. Their staff is friendly and extremely helpful. I’ve been doing business with them since 2018. I highly recommend them.

Kate, Mario and Dan have been especially…

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Response from
business owner

Thanks for the review Jeanie and thanks for your business!

via Google

Ray Marvin





Ray Marvin

It is always vey nice to purchase supplies and chemicals.

Response from
business owner

Thank you for your kind words! We appreciate your business!

via Google

Matthew Evans





Matthew Evans

I bought my hot tub from them 4 years and 10 months ago. I know this because my hot tub has a 5 year warranty. The heater went bad and Jesus came and replaced it with no issues. He's extremely friendly, helpful, and know his stuff. I've had…

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Response from
business owner

Matt thank you so much for your kind words. We appreciate your business!

via Google

Dale Lensing





Dale Lensing

Staff is always very helpful. They make doing the chemicals both for my pool and spa very easy

Response from
business owner

Thank you Dale! We appreciate your business!

via Google

Heather Den Adel





Heather Den Adel

The service techs were respectful, efficient, and knowledgeable. They did an excellent job!

Response from
business owner

Thank you Heather! We appreciate your kind words!

via Google

Bev Boyd





Bev Boyd

You won’t find a more knowledgeable or friendly pool company in Iowa. They are efficient in all they do. Experienced in cleaning, maintaining and recommending the necessary items to make your pool be the best it can be. I’ve worked with …

read more

Response from
business owner

Thank you Bev! We appreciate your business!

via Google

Tron Smith





Tron Smith

There is absolutely no where else to do business for anything pool/spa and many other things. They remember your name and only push what you need. You will Never catch this team not smiling or happy to assist. If you have never been to …

read more

Response from
business owner

Tron thank you for your kind words! We appreciate your business!

via Google

JACOB VERRY





JACOB VERRY

Experience was great! Jesús and his partner were both very knowledgeable and efficient. They were easy to talk to and answered all my questions. I will be using Central Iowa Pool and Spa for any future concerns.

Response from
business owner

Thank you for your kind words Jacob! We appreciate your business!

via Google

Marc Hobbs





Marc Hobbs

Great people to work with and very helpful!

Response from
business owner

Thank you Marc! We appreciate your business!

via Google

Michael Delagardelle





Michael Delagardelle

Great experience on a repair that I needed in the cold weather after my heat circulation pump quit working. Back in business after 1 hour when inside and swapping pumps. It would have taken me a week or so to get the part and was able to …

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Response from
business owner

Thank you for your kind words! We appreciate your business!

via Google

Mary Robinson





Mary Robinson

Great staff and service

Response from
business owner

Thank you Dave! We appreciate you!

via Google

Jim Gardner





Jim Gardner

We've always had great customer service here. Always willing to help and give advice. We'll keep coming back!

via Google

Alan Caito





Alan Caito

Their staff is very knowledgeable and gave the best service.

Response from
business owner

Thanks Alan, we appreciate your business!

via Google

Michael Gooding





Michael Gooding

Central Iowa Pool & Spa have always been a reliable and friendly company that have done an exceptional job! I would highly recommend Mario, Dan, and the team!

Response from
business owner

Thanks for the shout out Mike! We appreciate it!

via Google

Rich Grier





Rich Grier

I've done business with Central Iowa Pool & Spa for over 20 years. They have been fair, reasonable, and easy to work with. Whenever I've needed help/advice with our vinyl in-ground pool, they have come to my rescue. They have replaced …

read more

Response from
business owner

Thanks for the kind words Rich, we appreciate your business!

via Google

Brandon Bui





Brandon Bui

Mario is the best! Asked him a bunch of questions about my pool and he was super friendly and helpful!

Response from
business owner

Thanks for the kind review Brandon. I hope you can save the liner!

via Google

Robert “Bob” Henderson jr





Robert “Bob” Henderson jr

Friendly faces Always there to help

via Google

Ivan Escalona





Ivan Escalona

Best is town

via Google

Kathleen Winn





Kathleen Winn

I've always had a good experience with the people st the store!

via Google

Moe Cizlak





Moe Cizlak

Its good

via Google

Darrel Jensen





Darrel Jensen

Very professional service.

via Google

Joan Becker





Joan Becker

Very polite and helpful.

via Google

Arthur Graham





Arthur Graham

Always kind, helpful and knowledgeable. Every time I walk in I'm greeted and asked what they can help me with. Excellent service!

via Google

Mark Kleihauer





Mark Kleihauer

The staff is very helpful and friendly.

via Google

Dave Franklin





Dave Franklin

They did a good job of getting the water quality cleared up in my hot tub, very helpful

via Google

kristi seuferer





kristi seuferer

Highly recommend them.

Response from
business owner

Thank you Kristi! We appreciate it!

via Google

frank lobel





frank lobel

Always been helpful and happy to help with whatever is needed. Great place for all of your pool needs

Response from
business owner

Thanks Frank, we appreciate it!

via Google

Tonja Galvan





Tonja Galvan

They have been our place for over 20 years the service is always above more then you could ask will help always to take care of your needs have all the answers you could ask

Response from
business owner

Thank you for your kind words! We appreciate your business!

via Google

Casey Pierce





Casey Pierce

They were referred by a neighbor and did not disappoint- my daughter purchased a large above ground pool and the staff were great in informing me how to keep the water chemical levels set appropriately

Response from
business owner

Thanks for the kind words Casey, we appreciate your business!

via Google

Whitney Nelson





Whitney Nelson

Mario and team are outstanding. The experience from start to finish was exceptional as is their continued customer service. Highly recommend!

Response from
business owner

Thanks for shout out Whitney! We appreciate your business

via Google

Brad Harrison





Brad Harrison

Amazing staff and always knowledgeable. The only place I will ever go!!

Response from
business owner

Thanks Brad! We appreciate it!

via Google

Kathy C





Kathy C

Our pool heater was leaking, when I took a pool water sample to be tested, it was determined my water was good so the very next day Central Iowa sent a tech down & the problem was found. Much to my surprise Dan called & scheduled the tech …

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Response from
business owner

Hi Kathy, thank you for the kind review. We appreciate your business!

via Google

Dave Bradley





Dave Bradley

The staff at Central Iowa Pool is awesome! They have patiently helped me get my Swimspa water in balance after trying for months at other stores. I won’t go anywhere else! Katelyn and her whole staff are the best!

Response from
business owner

Thanks Dave!

via Google

Scott Myers





Scott Myers

Always fantastic!

Response from
business owner

Thank you Scott! We appreciate your business!

via Google

Thomas Daughenbaugh





Thomas Daughenbaugh

While one person was looking for item elsewhere another associate found it and was checking me out when she returned. Good teamwork!

via Google

Steve Boers





Steve Boers

Very knowledgeable and professional

via Google

Shelly Hilsenbeck





Shelly Hilsenbeck

New to the hot tub responsibilities and Central Iowa Pool & Spa has been very helpful!

via Google

Jordan Goodhue





Jordan Goodhue

Great people to work with!

via Google

T A Allen-Cosimo





T A Allen-Cosimo

Very thorough explanations regarding what I needed for chemicals for my pool and why I needed them. They took time to answer my questions. Highly recommend them.

via Google

Jackie Stevenson





Jackie Stevenson

I have had my Sundance hot tub 9 years and have never had problems and the most friendliest people in their office and always ready to answer any questions that you have

via Google

Diane Motz





Diane Motz

So friendly and helpful. I’ll never go anywhere else for my pool needs. Thank you guys!

via Google

Amanda Miller





Amanda Miller

First time pool owner and Central Iowa Pool and Spa have been amazing with their knowledge and helping me understand owning a pool.

via Google

shelly johnson





shelly johnson

THE BEST!! All of the staff have been helpful and patient with us as we learn to be pool owners. Mario is very knowledgeable, honest and kind! Cannot recommend Central Iowa Pool and Spa enough!

Response from
business owner

Thanks for the kind words Shelly!

Enjoy your new pool!!

via Google

Nikki Howard





Nikki Howard

I won’t go anywhere where else! They have solved all my pool problems and given us 4 summers of fun in safe clean pools!

They are knowledgeable, friendly and beyond helpful. They are one on one and even write down detailed instruction and …

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Response from
business owner

Thanks Nikki, we appreciate your business!

via Google

Trudy Carpenter





Trudy Carpenter

I was helped quickly. Very nice! Loaded my car too!

Response from
business owner

Thanks for the review Trudy! We appreciate it!

via Google

Darron Dunn





Darron Dunn

Love this place and the people. Best in Des Moines.

Response from
business owner

Thanks for the review Darron, we appreciate your business!

via Google

Will Stout





Will Stout

Absolutely amazing people.. Love all the fun times there and helpfulness .. Only place to go in my opinion

Response from
business owner

Thanks for the kind words Will! We appreciate your business!!

via Google

Nick Weiss





Nick Weiss

This guys saved my butt in a pinch for a liner for my pool, went above and beyond to get me fixed up!! Thank you guys very much for the great service

Response from
business owner

Thanks for the great review Nick. Let me know if you need anything else!

via Google

Kyle Wiese





Kyle Wiese

April was fantastic! Thanks we will be back.

via Google

John Each





John Each

Very friendly and helpful 👍👍👍

via Google

Stacey Terrill





Stacey Terrill

Very professional staff! Great products that keep our pool clear and beautiful all summer long!!

via Google

Chuck Henkenius





Chuck Henkenius

Everyone there is so helpful.

via Google

Eileen Hicks





Eileen Hicks

Always very helpful in keeping the pool sparkling!!!

via Google

Bill Blair





Bill Blair

What a Great Place to Go for All My Pool Supplies! Ronda and I bought our pool from them last year and They were wonderful! Highly recommend! Employers are all Excellent! Look forward to the Summer!

via Google

Matt Meneough





Matt Meneough

These people are rockstars! Don’t go anywhere else for you pool or spa needs!

via Google

Gary Christensen





Gary Christensen

Had the parts and advise that I needed to make repairs in stock

via Google

Mark Bennett





Mark Bennett

Always provides great service; from great people!

via Google

Kory Gustafson





Kory Gustafson

Above and beyond customer service! Highly recommended.

via Google

edwin martin





edwin martin

Great service and knowledge 👏 👌

via Google

Don Aeschliman





Don Aeschliman

Great job as always !!!

via Google

Randy Norman





Randy Norman

Chemicals might be slightly more exspensive but they can get your pool clear. Maybe even cheaper since you dont waste money on things you dont need. Last year they they said i can do what my installer said or do what they recommended. 4 …

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via Google

anthony sabatino





anthony sabatino

I live closer to a competitor store, but I will always go to Central Iowa Pool &Spa from now on. They are very professional, fast and only recommended what I actually needed after testing my water. It is definitely worth the 20 minute drive…

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via Google

Dawn Johnson





Dawn Johnson

Central Iowa Pool and Spa installed my pool in 2002! I’ve used them for opening and closing and all my pool supplies. They are very knowledgeable and I wouldn’t use anyone else!

via Google

Chris Sutton





Chris Sutton

Always arrive on time when we need their assistance! The work needed is always completed with attention to detail. Thanks Central Iowa Pool & Spa!

via Google

Jeff Terrell





Jeff Terrell

Central Iowa has always provided me great help/advice and customer service for repair, for parts, and supplies for my Sundance Spa.

via Google

Victoria Smith





Victoria Smith

We are still in our first couple years of owning our spa so still lots of questions. As always, the most patient and kind group of people, not to mention fun! Always exceed our expectations!

via Google

Bruce Jorgensen





Bruce Jorgensen

Extremely helpful and know what they are doing.

via Google

JD Henter





JD Henter

Very knowledgeable, friendly and reasonable. I will use them in the future for any pool or spa needs.

Response from
business owner

Thanks JD! We appreciate your business!

via Google

Jonna Treadway





Jonna Treadway

The best service and the knowledge of pools and hot tub.

via Google

Travis Shipley





Travis Shipley

Always have great service and friendly staff.

via Google

Charles Ryan





Charles Ryan

Great peoples and great service. Whenever I go in there they are Aways eager and willing to help and answer questions.

via Google

Dan





Dan

Great customer Service and very helpful

via Google

Central Iowa Pool & Spa takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our testimonials to see what some of our clients have said about their experience with Central Iowa Pool & Spa

They have awesome customer staff and Mario and his guys always get the job done!

Sophie

This place is excellent! I have an early and late work schedule so I had Mario and Kate help me over the phone and I sent someone to pickup all my stuff. Everything worked and was correct. Their knowledge was incredible helpful. Not to mention they decided to teach me how to maintain my hot tub on my own, instead of suggesting to have them come out and do it for a fee. Excellent customer service. I will now be doing ALL of my business with them. Thank you

Dustin K.

They have a great customer service. They installed a pump for me promptly in the past and also follow up quickly on the same day when I thought I had issues with the pump. They took care of everything and very professional. Highly recommended

Na Na

Mario and his staff are the best around hands down! They have what you need for spa and pool needs and make having a pool or spa as easy as it can be!!

Jeramy M.

Mario and his staff are the best. They are all extremely knowledgeable and very patient with new pool and spa owners.

Todd W.

The nicest technicians, fabulous service, installation and always timely.

Kelli C.

Thank you Central Iowa Pool and Spa for being a part of Ava's Wish. Amazing staff! Always in our hearts ❤️

Ava's J.

Been going there for 15 years. The whole staff is fabulous.

Cathy P.

Its a good place, love it. Also a good place to work for!!!

Samsam B.

I have been doing business with Central Iowa Pool since 2005. I would never go any other place for my spas and/or my spa chemicals and accessories. I have always received "top-notched" service and response. We received great service from John when he owned the company and now with Mario. I think you all are awesome!

Mark W.

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